Privacy Policy
Last updated: March 18, 2026
1. Information We Collect
Account Information
When you create a Momentik account, we collect basic information such as your name, email address, and password. For paid plans, we may also collect billing information including company name and address.
Social Media Data
With your explicit consent, we access data from your connected social media accounts to provide our content intelligence services. This includes posts, engagement metrics, follower demographics, and performance analytics. We only access data necessary for our AI analysis and recommendations.
Usage Information
We collect information about how you use Momentik, including features accessed, content created, and interaction patterns. This helps us improve our AI algorithms and user experience.
2. How We Use Your Information
- Provide and improve our content intelligence platform
- Generate AI-powered content recommendations and trend insights
- Analyze content performance and provide analytics
- Send service updates and important notifications
- Provide customer support and technical assistance
- Prevent fraud and ensure platform security
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data in these limited circumstances:
- Service Providers: Trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights and users
- Business Transfers: In the event of a merger or acquisition
- Anonymized Data: Aggregated, non-identifying data for research and improvement
4. Data Security
We implement industry-standard security measures to protect your data:
- End-to-end encryption for data in transit and at rest
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- Employee training on data protection best practices
- Secure data centers with physical access controls
5. Your Rights and Choices
Data Access and Portability
You can request a copy of your personal data at any time through your account settings or by contacting support.
Data Correction and Deletion
You can update your information in your account settings. You may also request deletion of your account and associated data. Note that we may retain some information as required by law or for legitimate business purposes.
Social Media Disconnection
You can disconnect social media accounts at any time through your account settings. This will stop data collection from those platforms immediately.
6. International Data Transfers
Momentik is based in the United States. If you're located outside the US, your data may be transferred to and processed in the US. We ensure appropriate safeguards are in place for international transfers in compliance with applicable data protection laws.
7. Children's Privacy
Momentik is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it immediately.
8. Changes to This Policy
We may update this privacy policy periodically. We will notify users of significant changes via email or through our platform. Continued use of Momentik after changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: privacy@momentik.ai
- Address: 123 Innovation Drive, San Francisco, CA 94105
- Data Protection Officer: dpo@momentik.ai