Everything You Need to Know

Momentik monitors millions of signals across social platforms, news sources, search engines, and emerging communities in real-time. Our AI identifies subtle patterns in engagement, mentions, and content velocity before they reach mainstream awareness. We look for early indicators like micro-influencer adoption, niche community discussions, and rising search volume to predict what will trend 2-4 weeks ahead.

Most tools help you schedule and manage posts after you've already decided what to create. Momentik tells you what to create and why, before your competitors figure it out. We're a content intelligence platform that sits on top of your existing workflow, providing the strategic direction that traditional management tools lack. Think prediction, not just publishing.

Most users see improved content performance within the first week. Trend detection insights are immediate, but the AI needs 7-10 days to learn your brand voice and audience preferences. After 2 weeks, you'll have access to predictive performance scores and competitor intelligence. Full optimization typically shows measurable ROI within 30 days.

Not at all. Momentik is designed for marketing professionals at any level. The AI provides clear, actionable insights with explanations of why certain trends matter for your brand. We include suggested content angles, performance predictions, and step-by-step guidance. Even seasoned marketers find value in our competitive intelligence and trend forecasting.

We support all major platforms: Instagram (posts, stories, reels), TikTok, YouTube (shorts and long-form), Facebook, X (Twitter), LinkedIn, and Pinterest. Each platform gets customized content recommendations based on its unique algorithm and audience behavior. We're constantly adding new platforms based on user demand.

No, but connecting accounts unlocks the full Momentik experience. Without connections, you can still access trend detection, competitor analysis, and AI briefs. Connected accounts enable performance tracking, one-click publishing, competitor monitoring, and personalized content recommendations based on your actual audience data.

The Agency and Enterprise plans support unlimited brand profiles with separate dashboards, approval workflows, and team permissions. Each brand gets its own trend analysis, competitor tracking, and content calendar. You can switch between brands instantly and manage team access granularly.

Yes! We integrate with popular tools including Canva, Adobe Creative Cloud, Slack, Teams, Asana, Monday.com, Google Drive, and Dropbox. Our API also connects to most marketing automation platforms. If you have a specific integration need, our team can usually build custom connections for Enterprise clients.

We use OAuth 2.0 for secure platform connections and never store your login credentials. All data is encrypted in transit and at rest. We're GDPR compliant and SOC 2 certified. You can revoke platform access anytime, and we automatically delete your data upon account closure. We never post on your behalf without explicit permission.

The trial includes full access to all Creator plan features: unlimited trend detection, AI content briefs, performance predictions, competitor tracking for 3 brands, and up to 100 posts per month. No credit card required to start, and no automatic charges when the trial ends.

Creator plan is for solo users. Agency plan supports up to 5 team members and 10 brands. Enterprise pricing scales with your team size and includes unlimited brands, advanced analytics, custom integrations, and dedicated support. All plans include unlimited trend detection and AI briefs.

Absolutely. Upgrade or downgrade anytime with prorated billing. If you downgrade, you keep premium features until the end of your current billing cycle. Enterprise clients can adjust seat counts monthly. No long-term contracts required except for custom Enterprise agreements.

We offer a 30-day money-back guarantee on all paid plans, no questions asked. For annual plans, we'll refund the unused portion if you cancel within the first 30 days. Enterprise clients have custom terms based on their agreement.

No hidden fees. Each plan has clear posting limits and feature access. Overage is rare but handled gracefully - we'll notify you before any additional charges. API access and premium integrations are included in all paid plans. Only custom development work incurs additional costs.

Our AI achieves 85-92% accuracy on engagement predictions after learning your audience for 2 weeks. Performance scores are calibrated to your historical content performance and current trending topics. We continuously improve predictions based on actual results and platform algorithm changes.

We track competitor posting patterns, content themes, engagement rates, trending hashtags, and audience growth. You'll see what's working for them before they fully capitalize on it. Our AI identifies content gaps and opportunities where you can outperform competitors on emerging trends.

The AI analyzes your existing content, engagement patterns, and audience responses to understand your unique voice and style. You can also train it by rating AI suggestions and providing examples of on-brand content. The more you use it, the better it becomes at matching your specific tone and messaging.

Yes, Agency and Enterprise plans include white-label options. You can customize the dashboard with your branding, create client-specific reports, and even use a custom domain. Your clients see your agency's branding throughout the experience.

Comprehensive reporting including trend performance, content ROI, competitor benchmarking, audience insights, and predictive analytics. Export data in multiple formats or access via API. Enterprise clients get custom reporting and automated distribution to stakeholders.

Set role-based permissions for team members (admin, editor, viewer) and create custom approval workflows. Content can require approval before publishing, and you can set different approval levels for different types of posts. Comments and feedback are tracked throughout the process.

Yes, multiple team members can collaborate in real-time with live editing, comments, and version history. Changes are saved automatically, and you can see who's working on what. Conflicts are resolved intelligently to prevent overwrites.

Agencies get dedicated client portals where clients can review content, provide feedback, and approve posts without accessing your main dashboard. Clients see only their brand's content and can communicate through structured feedback tools.

Creator plan is for 1 user. Agency plan includes 5 team members. Enterprise plans support unlimited team members with volume discounts. All team members get full feature access according to their role permissions.

All users get access to our knowledge base and email support. Agency plan users get priority support with faster response times. Enterprise clients get dedicated account management and phone support. We also offer onboarding sessions for new teams.

Yes! We offer live onboarding sessions, video tutorials, and best practice guides. Enterprise clients get custom training sessions for their team. Our success team also provides ongoing strategy consulting to maximize your ROI.

Yes, we provide a comprehensive REST API for all paid plans. Documentation includes code examples and SDKs for popular languages. Enterprise clients can also access webhook notifications and bulk data export capabilities.

Our success team includes experienced social media strategists who can help optimize your content strategy. Agency and Enterprise clients get access to strategy consulting sessions to maximize their results with Momentik's insights.

We maintain 99.9% uptime with redundant infrastructure. Any issues are communicated immediately through our status page. Most maintenance is performed during off-peak hours, and we provide advance notice for any planned downtime.